Terms of Use

Welcome to Suzolang Biochem Pvt. Ltd. ("Suzolang", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our websites, portals, content, and publicly available online services (collectively, the "Site"). By using the Site, you agree to these Terms and our [Privacy Notice]. If you do not agree, you must stop using the Site. If you purchase or use Suzolang's commercial services, those are subject to our Customer Terms of Service, which prevail over these Terms in the event of a conflict.

SUMMARY OF TERMS

1. Scope - These Terms govern use of Suzolang's publicly accessible websites and online resources. They do not apply to our products or services which are governed by separate customer terms of use.

2. Eligibility - To use the Site, you must: Be of legal age under applicable Indian laws, Be legally permitted under export control or sanction laws and be capable of entering into a binding legal contract.

3. Accounts - Users must provide accurate and complete information, keep your login credentials secure, remain responsible for all activities under your account.

4. Acceptable Use Policy (AUP) - Users must not agree to:

• Access systems or data without authorization,
• Disrupt, damage, or interfere with the Site (e.g., malware, DDoS),
• Attempt to bypass security or reverse engineer any part of the Site,
• Scrape or harvest data from the Site,
• Impersonate others or misrepresent your identity,
• Use the Site to build or assist in building competing services or products.
• Violations may result in suspension or permanent termination of your access.

5. Content & Intellectual Property - All content on the Site is owned by Suzolang or our licensors and is protected under Indian and international copyright, trademark, and other IP laws. Users receive a limited, non-exclusive, revocable license to use the Site for lawful, personal, and non-commercial purposes only.

Users may not:

• Copy, redistribute, or commercially exploit the content without written consent,
• Use feedback to claim any proprietary rights-Suzolang may use your feedback freely.

6. Privacy & Data - Use of the Site is subject to our [Privacy Notice]. We may collect and process personal data (e.g., through cookies, analytics) in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws. Data may be stored or transferred internationally with appropriate safeguards.

7. Third-Party Links - The Site may include links to third-party websites. Suzolang is not responsible for the availability, content, or practices of any third-party sites.

8. Disclaimers - The Site is provided on an "as is" and "as available" basis. We make no warranties, express or implied, about:

• Accuracy,
• Reliability,
• Availability,
• Security,
• Or suitability for any purpose.

We are not responsible for any third-party content, services, or advice referenced on the Site.

9. Limitation of Liability - To the fullest extent permitted by Indian law, Suzolang is not liable for any indirect, incidental, or consequential damages arising from use of the Site. Our direct liability, if any, is capped at INR 8,000 or the amount you paid to access the Site in the past 12 months, whichever is lower.

10. Indemnity - You agree to indemnify and hold harmless Suzolang Biochem Pvt. Ltd., its affiliates, and personnel from any claims, damages, or losses resulting from:

• Your misuse of the Site,
• Violation of laws or third-party rights
• Or breach of these Terms.

11. Termination - We may suspend or terminate your access to the Site, with or without notice, if:

• You violate these Terms,
• We discontinue the Site or part of it,
• Or as required by law or regulatory authority.

12. Governing Law & Jurisdiction - These Terms are governed by the laws of India. All disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

13. Changes - We may update these Terms at any time. Changes will be effective upon posting. Continued use of the Site after updates means you accept the revised Terms.

14. Contact - For questions or legal concerns, please contact us at:

info@suzolangbiochem.com